Orders
What payment methods do you accept?
- Credit card: Visa, MasterCard, Discover, and American Express, - Platt Gift Card: up to five cards may be used per order, - Wire Transfer: contact us at 1-800-257-5288 or Live Chat (4a - 8p PST 7 Days a week).
Do you charge sales tax?
We charge sales tax where required by State law. If you are a tax-exempt customer, upload a copy of your state issued exemption certificate here, email it to help@platt.com, or contact us at 1-800-257-5288.
Am I responsible for customs duties and taxes?
Yes, import duties and/or taxes (for orders shipped to non-U.S. destinations) may be imposed by your local government on shipments from outside your country. These charges are separate from Platt’s charges and are beyond our control or ability to predict. These charges (if any) are made payable to your government. You are responsible for paying any taxes, duties and/or customs fees charged by your government. Please check with your local post office for more information.
What does TBD mean?
We need to get more information about your order. We will contact you after your order is placed to finalize your order.